In this policy, the terms “we”, “us”, “our” refer to Nedsom Financial Services, the “controller”, a foundation under Dutch law, registered in the Chamber of Commerce under number 32088878 and registered at Kamp 71, 3811AP Amersfoort. The terms “you” and “your” refer to you, our customer and also the data subject whose personal data are processed.
What we collect / process
The personal data we collect and process may include the following data:
How We Use Your Information
Our main purpose for collecting information is to provide you with a smooth, safe and efficient service. We also have this information for the following reasons:
Legal basis for processing your personal data
In order to comply with our legal obligations, we are required to collect your personal information. We need this information to verify your identity. Furthermore, we are legally obliged to keep the transaction data and communication with you for a certain period of time.
We process your personal data and from relevant third parties to fulfill our agreements with you and to offer our services in the best possible way. For example, we need this information to process your transaction and to collect your payment.
Sharing your information
How we protect your data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. For example, when you enter your bank details, this data is always encrypted.
Send data outside the EEA
Personal data that you provide through our website or app is sent to and stored on secure servers owned or managed by us in the European Economic Area (EEA). Such data may be sent to or stored at a destination outside the EEA and may also be processed by partners outside the EEA who work for us or for one of our service providers. Such transfers may be made to provide our services, improve our service, or assist in our security and fraud protection activities.
When recipients are located outside the EEA, we will ensure that they provide an adequate level of protection for your personal data or that the transfer is permitted on the one hand under applicable data protection laws, e.g. by using standard contractual clauses approved by the European Commission, by relying on a relevant adequacy decision from the European Commission or on other legal grounds in accordance with applicable law.
How long we keep your data
The duration of storage may vary depending on the purpose for which your data is used. We will only keep the information we collect about you for as long as necessary for the aforementioned purposes, or as required to comply with legal obligations imposed on us. In general, we are required to keep our customer records including all information for up to five years after a customers most recent transaction.
Your data, your rights
You always have the right to:
You can always contact us regarding these rights. Please note that there are certain exceptions to which you cannot invoke certain rights, by laws and regulations that apply to regulated financial institutions like us.
Links to other sites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites. As soon as you go to another website via our website, you are bound by the conditions of that website. We encourage you to familiarize yourself with the privacy practices of these other sites before providing your personal information to them.
If you believe that we have not handled your question, request or concern adequately, you have the right to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons